Web Business Analyst - Digital Services

Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.


About the role


Shoalhaven City Council’s Information Services team are seeking an experienced Business Analyst – Digital Services. This is a permanent, full-time position working 35 hours per week out of the Nowra Administration Building.


The advertised salary is based on the grade of the position, comprising of 4 steps within the range shown. The starting salary is at Step 1 within the grade. Progression through the salary steps shall be based upon the achievement of performance objectives relating to the position.




Reporting directly to the Manager – Business Systems, the focus of this position is to:

  • Work closely with all Sections to ensure systems are used and function at the highest level
  • Contribute to the implementation of the objects of the Information Services Section
  • Drive technological solutions, and project manage change initiatives
  • Manage and maintain Council’s web solutions so they are easy to navigate and they address the needs of the clients/customers
  • Provide expert advice on matters of web and digital systems development and maintenance.
  • Lead, deliver and manage the technical and design aspects of website and digital projects

Skills & Experience


In order to be successful in the position, you will be/ possess:

  • Tertiary qualifications in a relevant discipline or equivalent experience
  • Experience in delivering web site designs and products
  • Current Class C Driver's Licence


We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

    • Generous Leave Entitlements
    • Long Service Leave After 5 Years
    • 9 Day Fortnight for Outdoor Staff
    • Flexitime for Indoor Staff
    • Fitness Passport
    • Novated Lease Arrangements
    • Discounted Private Health Insurance
    • Training and Development Programs



How to Apply


You will be required to upload your resume and a brief cover letter which should address the selection criteria as outlined in the job description. 


During the application you will also be required to respond to position related questions as shown below and questions regarding general information about you.


  1. At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
  2. Please list the relevant qualifications and experience you hold.
  3. Briefly describe the relevant technology and software you have experience using
  4. Briefly describe your experience supervising and supporting teams, how do you approach leadership tasks?


Contact:  Peter Aney – Manager – Business Systems (02) 4429 3283

Applications Close: Friday, 29 January 2021 (at Midnight)



When your application has been submitted completely, you will receive a confirmation email


Vacancy Description - Business Analyst Digital Services JD.pdf (156 kB)
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